Quick answers to the issues founders hit most often in their first weeks on AOS.
I do not know what mission to run first
The onboarding playbook walks you through it. Most founders pick their messiest priority from the last 30 days, the thing you keep getting pulled back into. That is usually the right first mission. Write it as one plain-English sentence and let the CEO agent scope it.
The agents are asking too many questions
By design, the CEO agent asks at most two clarifying questions per mission, then proceeds on sensible defaults. If you would rather move faster, accept the defaults. You can always correct course, and every decision is logged so nothing is irreversible without an approval point.
Approvals are firing too often (or not enough)
The money approval point uses caps you control (defaults: $1,000 per move, $10,000 per week). If you are approving too many small spends, raise the per-move cap. If you want a tighter grip, lower it. The other four approval points are tied to genuinely high-stakes actions and are there to protect you.
I cannot tell what the team is doing
Open the Mission Control dashboard. It shows who is working on what, the acceptance bar for each mission, and live status. Most founders check it once a day or once a week. You also get the Friday founder summary at 4pm with what shipped, what is blocked, and what waits on you.
Work came back that misses the mark
Every artifact passes a four-step review against the acceptance bar before it reaches you, but if the bar itself was off, the fix is to refine the brief. Reply on the mission with what is wrong; the department reviewer and QA re-test against the corrected criteria.
Token spend looks high
Check the token ledger. It is itemized and hard-capped. Running fewer missions in parallel and tightening mission non-goals are the two fastest ways to bring spend down. See How tokens and AOS Credits work.
Billing and account questions
Hosting is $100/month, pausable or cancellable anytime, with no contract. To pause, cancel, or switch to annual ($900/year), or for any billing question, reach us from the in-app support panel or by email.
How to reach a human
Open the in-app support panel or email the founder team. Include the mission name if your question is about a specific piece of work, and the evidence trail tells us the rest.